Integrate SideShift.ai

Your users will pay the same fees as if they used SideShift.ai directly.

As an integration partner, you will receive 0.5% of all volume that passes through your integration.

Your integration is linked to your account ID. Any fees you earn from shifts will be visible in your SideShift.ai account.

Integration partner fees are accrued in SideShift Token (XAI). You can convert and withdraw earnings to any SideShift.ai supported asset at any time by clicking “withdraw XAI” from your account.

Yes. SideShift.ai can set a threshold for your earnings which when hit, would automatically withdraw funds to your address in any supported SideShift.ai asset. To set this up reach out to us.

Yes. We advise all users to backup their Private Key. This can be restored at any time. To view your Private Key head to the Account page.

Your users can contact us directly via [email protected]. For the fastest issue resolution, they should include their order number, a link to the transaction in a block explorer and any other relevant details. Full details can be found in this help article.

Integration partners with in-house support who prefer to be the main point of contact with their users can continue to do so. If this is preferred we create shared communication channels between our support teams. Reach out to us to set this up.

SideShift.ai aims to minimize third-party risk as much as possible. SideShift.ai only holds control of your funds during the exchange process. In the unlikely event an exchange cannot be processed, SideShift.ai will request a refund address and issue a refund.

Shift speeds vary from coin to coin and are based on the number of confirmations required. SideShift.ai is focused on decreasing shift times as much as possible. Integration exchange speeds are exactly the same as those experienced by users shifting directly with SideShift.ai.